manaco138Privacy Policy

This page describes what we collect when you use manaco138 and how we keep that data protected. We at manaco138 operate an online entertainment platform accessible via Android browser, iOS Safari, and desktop. Our service is available only where local law permits, and so is our handling of your personal information.

We collect minimal data necessary to verify your identity, process your deposits and withdrawals, prevent fraud, and comply with anti-money-laundering law. We do not sell your data to marketing firms. We do not share your information with third parties outside the manaco138 group unless required by law or to deliver our service.

Your rights over your data are set out below. If you have questions, contact our data team via your account or the contact details at the end of this page.

What Data We Collect

We collect your account information when you sign up: full legal name, date of birth, email address, and mobile number. We use these to create your account, verify your identity, and send you important updates about your manaco138 account.

We collect identity verification documents. You upload a government-issued ID (such as a passport or national ID card) and, if requested, proof of address (utility bill or rental agreement). We store these securely and use them only to comply with Know-Your-Customer law and prevent account takeover.

We collect device and browser data. Our servers log your IP address, browser type, device type, and the pages you visit on manaco138. We use this data to detect fraud, track security incidents, and understand which features users access most.

How We Use Your Data

We use your information to operate manaco138: verify your age and identity, process your deposits and withdrawals, calculate bonuses and loyalty rewards, and respond to your support requests. We use transaction data to detect money-laundering risk and unusual patterns.

We use device data to secure your account against unauthorised access. If we detect login attempts from a new IP address or unusual device, we may ask you to confirm your identity before granting access.

We may contact you via email or SMS if we detect a security threat (such as a failed password attempt) or if there is an issue with your account (such as a failed withdrawal). We do not send marketing emails unless you opt in.

Third-Party Processors and Data Location

We use third-party payment processors to handle deposits and withdrawals. When you choose mobile banking, local payment, online payment, or another payment method on manaco138, you also agree to that provider's privacy terms. We send your name, mobile number, and transaction amount to the payment processor so they can confirm the transfer.

We use a third-party email provider to send you account notifications. Your email address is shared with this provider only for the purpose of delivery. We use cloud servers to store your identity documents and transaction history; these servers may be located outside Indonesia. We select data-centre operators that comply with international data-protection standards.

We do not contract with data brokers, analytics firms, or social media platforms. We do not allow Google Analytics, Facebook Pixel, or similar tracking on manaco138.

Cookies and Tracking

We use cookies to remember your login state and your language preference. These cookies expire when you close your browser or after 30 days of inactivity. We do not use cookies to track your behaviour across other websites.

We do not use third-party cookies or pixels for advertising. If you see a manaco138 advertisement on another website, that is placed by our ad vendor, not by a tracking mechanism on our site.

Data Retention

We keep your account data and transaction history as long as your account is open and for five years after you close it. This window allows us to comply with anti-money-laundering audits and resolve disputes. After five years, we delete your data from our main servers, though backup copies may persist for up to one additional year.

We retain identity documents (ID scans, address proofs) only while required by law, typically three to five years. If you request deletion before this window closes, we may not be able to delete your data if doing so would breach regulatory requirements in the jurisdictions where we operate.

Your Rights and Our Commitments

We at manaco138 commit to protecting your privacy. You have the right to request a copy of the personal data we hold about you. You can request deletion of your data (subject to legal holds), and you can correct inaccurate information via your account settings or by contacting our support team.

If you are accessing manaco138 from Jakarta, Surabaya, Bandung, Medan, or Semarang, your data is protected under Indonesian data-protection law. We do not process your data for purposes other than account operation, fraud prevention, and legal compliance. We do not use profiling or automated decision-making to restrict your access to manaco138.

Our support team responds to data requests within ten business days. To submit a data-access or deletion request, contact our privacy team via the form in your account dashboard or reply directly to the email address in your account notification settings.

We do not mislead users about what manaco138 collects or how we use it. Transparency about our data practice is part of our commitment to you.

Contact and Updates

If you have a question or complaint about how we handle your data, write to our data protection officer via your account contact form. We respond to all inquiries within five business days. If you are not satisfied with our response, you may lodge a complaint with the data-protection authority in your jurisdiction.

We update this privacy policy from time to time to reflect changes in our practice or law. Material changes will be announced via email and in-app notification. Your continued use of manaco138 after a policy update constitutes your acceptance of the new terms.

This policy was last updated in February 2025. We at manaco138 operate with transparency about our service scope and our limitations. Your trust is central to how we manage your data.